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Backup Frequently Asked Questions
Why do we need to backup our data?
How often should we backup our data?
What is a backup plan and why do we need one?
What program should we use to backup our data?
How many tapes/disks should we use?
When should we perform our backups?
Do we need to backup every file?
Do we need to backup every workstation?
Can we automate our backup process?
My question wasn't answered here. Where can we go for more information?
Q: Why do we need to backup our data?

A: In today's technology centric world, your computer systems and business data are two of your most valuable assets. Protecting those technology assets is critical to a successful business. Hardware continues to be more reliable, and numerous solutions exist to ensure high availability or even continuous availability of data. Unfortunately, hardware can never be 100% reliable nor can the possibility of error be completely eliminated, thus the basic requirement to make backup copies of data to removable media remains. 

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Q: How often should we backup our data?

A: Ideally, you should backup a file every time it changes. For files that can change several times in a day, once a day is usually sufficient. For application and operating system files, once a week or even once a month is recommended.

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Q: What is a backup plan and why do we need one?

A: A backup plan is an outline of which data gets backed up, how, and when. Having a written backup plan is a good way to make sure that you have covered all your bases and are not overlooking any business critical data. You should consider it a living document and review it at least every six months.

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Q: What program should we use to backup our data?

A: There is no one-size-fits-all program that meets everyone's backup needs. However, most operating systems come with built-in software for performing basic backup functions. In addition, removable storage devices such as Zip drives generally include software for backing up your files.

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Q: How many tapes/disks should we use?

The number of tapes or disks you will need depends primarily on how much data you will be backing up and how you have structured your backup schedule. At a minimum, infusionIT recommends a three-week rotation.

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Q: When should we perform our backups?

Since most backup programs cannot backup files that are in use, the best time to perform your backups is after-hours when no one is accessing the files.

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Q: Do we need to backup every file every night?

A: No. Whenever a file on your computer is changed, the operating system marks the file to indicate that it has changed and needs to be backed up. This mark is often referred to as the "archive bit" or the "archive attribute".  Then, when the backup occurs, the operating system clears the archive attribute until the next time the file changes. Most backup software will use the archive bit to only backup files that have changed since the last backup and thus avoid backing up every file every night. However, for ease of recovery, infusionIT recommends that you backup every file at least once a week - regardless of the setting of the archive bit. 

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Q: Do we need to backup every workstation?

A: If you make a practice of storing all your business data (documents, spreadsheets, databases, email, etc.) in a shared location such as on your server, all that remains on each workstation is the operating system (such as Windows®), your business applications (such as your word processor or your accounting software), and configuration files (such as your desktop preferences or application settings). While restoring a computer's operating system, program, and configuration files can be inconvenient many businesses find the potential cost less than that of backing up each individual workstation. 

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Q: Can we automate our backup process?

A: Yes. There are a variety of tools and techniques that you can use to automate your backup process. Many of them may already be available on your system.

From the smallest server to a large network  infusionIT can put together a backup automation package to suit your needs.

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Q: My question wasn't answered here. Where can we go for more information?

A: Here are just a few of the many backup information resources available on the web:

http://www.dlttape.com/Practices/Backup/Default.htm 
http://www.digitalstorage.com/enduser/education_center/virtues_of_backup.cfm 
http://www.computer-conversions.com/faq.htm 

You can also contact us at infusionIT.   

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